With over 30 years experience of supplying print and finishing equipment worldwide, at Duplo International we understand the critical requirements of the modern printer. In an extremely competitive industry, where the customer will accept nothing less than a quick turnaround time and good quality print, why should you accept anything less than the best from your suppliers?

We pride ourselves in having the highest quality manufactured products and automatic finishing equipment available on the market today, however we also understand to make us a truly world class supplier, we need to match this with world class service.

At Duplo UK we have unrivalled service cover in the finishing industry:

  • 25 UK-based engineers and technical staff, the largest available in the UK.
  • 2009 and 2010 Customer Service Team of the Year Award, People in Print Awards.
  • Best response time for finishing in the UK.
  • £2.5m tech support centre for dealer engineer training.
  • PDAs for real-time service call out and quick parts ordering.
  • £2m of spare parts held in Addlestone HQ (17,000 units).
  • Customer welcome pack to ensure smooth after-sales service & agreed customer training levels.
  • Online Product Technical Centre (PTC).
  • Trinity Service cover via all certified UK dealers.
  • Sponsors Print Week Customer Service Award.

 If you would like any further information about Duplo Service cover please contact 01932 263 966 ukcustomersupport@duplointernational.com .